A series of stimulating sessions that address topical workplace issues

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Wellbeing for Small & Medium Enterprises

By Guy Osmond

Running an SME is a demanding job. Fulfilling some or all of the roles of CEO, Finance, Quality, Estates, Facilities, Occupational Health, Health & Safety, Fire Officer, First Aider, Transport Manager and Housekeeper fills a long day! However, as the business starts to grow, it is possible to delegate some (and, eventually, most) of this responsibility.

Even so, it might be forgiven if staff wellbeing slips down the daily agenda. Fortunately, the culture of most SMEs supports many elements of wellbeing by default (and probably by accident in the first instance). It is very often the case that SME personnel enjoy their employment, work well with their colleagues and strive diligently to do a good job and provide great service. It is a simple fact that smaller businesses have to provide an outstanding proposition just to survive, whereas some enormous organisations seem to lumber on serving their customers poorly just because of their size and momentum!

SME owners know that their people are their most valuable asset and want to do everything within their power to look after them. Finding the time and the support to do so, may be a different matter.

We have been working with much larger organisations for over 25 years. We have observed government and commercial employers with thousands of staff. We have seen what they do well, where the reality does not match the theory and, in particular, how culture is central to achieving any long-term change.

Now we are ready to apply that knowledge to SMEs. Obviously, our starting topic is workplace ergonomics and we can explore how that helps and improves individual wellbeing. From that foundation, we can look at wellbeing from a broader perspective. We can talk about how workplace design impacts individual performance. We can explore topics like ‘Agile Working’, ‘Neurodiversity’ and ‘Biophilia’ in language everyone can understand.

In simple terms, we have gained vast experience from our large-scale clients and, whatever the project size, smaller employers get all that knowledge for free!

Contact us for a chat about how we can help.

Ergonomics Live: How a Floor Walk Delivered Immediate Impact

The Challenge

A technical team operates in a highly controlled indoor environment, undertaking a combination of intensive screen work and physical tasks involving delicate materials.

Despite having adjustable desks, ergonomic seating, regular DSE assessments and manual handling training, management wanted an independent review to ensure that workstation setups and working habits had not drifted over time.

Our Approach

Osmond Ergonomics & Wellbeing delivered a half-day Ergonomics in Practice Floor Walk, combining:

  • A practical workshop on posture, fatigue and workstation setup
  • One-to-one workstation reviews carried out in the live working environment

Advice was tailored to the team’s specialist equipment, space limitations and physical demands.

The Impact

Out of 14 staff, approximately 50% of workstations were adjusted on the day.

These small but critical changes, including chair height, screen position, and input device placement, immediately reduced strain and improved comfort. The session also refreshed awareness of good working habits, helping prevent the slow return of poor posture that leads to musculoskeletal issues.

Client Feedback

“The session was perfectly pitched for the team. The preparation beforehand made it highly relevant, which is why the team were so engaged.”

Why This Matters

Even in well-managed workplaces, ergonomic drift is common. A simple floor walk delivers quick, measurable improvements that protect wellbeing, reduce injury risk, and boost productivity.

As many services move towards virtual delivery for speed and convenience, this case also highlights the enduring value of being physically present in the working environment. Observing people at work and providing live, individualised feedback allows for nuanced, practical adjustments that simply cannot be replicated remotely.

That’s what makes our floor walking service so valuable and impactful for both individuals and organisations.