A series of stimulating sessions that address topical workplace issues

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“Didn’t I Just Say That?”: What It Really Means to be Heard at Work

When you speak in a meeting, do you feel that your words are heard? Or do you feel they disappear into thin air?

In the latest episode of the Guy Osmond Podcast, acoustics expert Paige Hodsman and finance professional Rebecca O’Dwyer explore the fascinating, complex topic of being heard – truly heard – in the workplace. Hosted by Guy Osmond, this conversation delves into the science, psychology and subtle dynamics that shape how we listen, speak and engage with each other at work.

Listen to the full episode here

Why Aren’t People Really Listening?

Are women being physically heard but not actually listened to?” – Paige Hodsman

Research led by Paige and her colleagues began with one simple question: Why do so many professional women feel unheard in meetings?

The findings revealed four key possibilities:

  1. Not physically heard – due to voice pitch or poor acoustics.
  2. Heard, but not listened to – a failure of attention.
  3. Listened to, but not understood – often due to communication style differences.
  4. Heard and understood, but ignored – stemming from hierarchy or bias.

The Long History Behind the Problem

The issue is not new. As Paige notes, “Even the ancient Greeks didn’t value women’s voices in public spaces.” The cultural devaluation of female speech has deep roots and legacy literature reflects this divide.

Yet, as workplaces evolve, so must the way we engage with each other across genders, roles and communication styles.

What the Workplace Research Reveals

Rebecca O’Dwyer brings a powerful perspective from the finance industry. Despite her confidence and self-assured communication style, she sees first-hand how ideas can be overlooked depending on who says them, rather than what’s said.

This ties into the phenomenon known as “bro-propriation”: when a woman describes an idea that is ignored or dismissed, only to be praised when a man repeats it shortly afterwards.

It’s Not Just About Gender – It’s About Listening

At its heart, the conversation shifts toward better human communication. Whether hybrid, remote or in-person, modern teams need to improve how they:

  • Chair inclusive meetings
  • Encourage contributions from introverts
  • Define roles clearly to balance participation
  • Equip managers to facilitate, not dominate

We often focus on how to speak. But we rarely teach how to listen.” – Rebecca O’Dwyer

What This Means for Business

Getting this right isn’t just about fairness: it’s about performance. Poor communication leads to poor decisions. The ability to really hear what your colleagues say can dramatically impact collaboration, creativity and employee satisfaction.

In an era of hybrid work and evolving expectations, organisations that listen better will lead better.

Final Thoughts

This episode is more than just an exploration of workplace dynamics – it is a call to rethink the way we meet, lead and relate.

Whether you’re a leader, employee, HR professional – or even a parent! – you will leave this conversation with fresh insights and practical takeaways to foster more respectful and productive communication.

Don’t miss the full conversation – packed with insights, data, and real-world examples.

Listen to “Didn’t I Just Say That?” on the Guy Osmond Podcast on Spotify or find alternative platforms here.

Ergonomics Live: How a Floor Walk Delivered Immediate Impact

The Challenge

A technical team operates in a highly controlled indoor environment, undertaking a combination of intensive screen work and physical tasks involving delicate materials.

Despite having adjustable desks, ergonomic seating, regular DSE assessments and manual handling training, management wanted an independent review to ensure that workstation setups and working habits had not drifted over time.

Our Approach

Osmond Ergonomics & Wellbeing delivered a half-day Ergonomics in Practice Floor Walk, combining:

  • A practical workshop on posture, fatigue and workstation setup
  • One-to-one workstation reviews carried out in the live working environment

Advice was tailored to the team’s specialist equipment, space limitations and physical demands.

The Impact

Out of 14 staff, approximately 50% of workstations were adjusted on the day.

These small but critical changes, including chair height, screen position, and input device placement, immediately reduced strain and improved comfort. The session also refreshed awareness of good working habits, helping prevent the slow return of poor posture that leads to musculoskeletal issues.

Client Feedback

“The session was perfectly pitched for the team. The preparation beforehand made it highly relevant, which is why the team were so engaged.”

Why This Matters

Even in well-managed workplaces, ergonomic drift is common. A simple floor walk delivers quick, measurable improvements that protect wellbeing, reduce injury risk, and boost productivity.

As many services move towards virtual delivery for speed and convenience, this case also highlights the enduring value of being physically present in the working environment. Observing people at work and providing live, individualised feedback allows for nuanced, practical adjustments that simply cannot be replicated remotely.

That’s what makes our floor walking service so valuable and impactful for both individuals and organisations.