A series of stimulating sessions that address topical workplace issues

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Absenteeism & Presenteeism

Recent reports show that average sickness absence fell from 6.7 to 5 days in 2010, the lowest for over two decades. The EEF/Westfield Health survey also found that 45% of employees had no time off at all. Data from 454 employers demonstrated a number of factors, including the impact of the fit note, line managers taking greater responsibility for absence management and employers funding private health care.

What I cannot find anywhere is any recent data about presenteeism (lost productivity through people at work but feeling and performing below par). This is obviously hard to measure but it seems logical that, in a troubled economy (with increased unemployment and reduced job security), people might be concerned about taking time off. Can we then infer that some of the improvement in absenteeism statistics can be attributed to presenteeism? That is, people are still sick but just not taking time off. We may never know!

The presenteeism research that does exist suggests that its cost is dramatically higher than the cost of absenteeism.

There are many ways that ergonomics interventions can impact presenteeism and we are always looking for simple ways to assess their success (or otherwise). Such implementations should always enhance wellbeing and performance but their impact may be hard to measure.

The Work Screen tool (reviewed in our October 2010 webinars) assesses “Work Instability” using a unique scale incorporating both physical and psycho-social factors. This enables employers to identify those struggling with their workload and formulate an action plan to address their needs. Subsequently, further Work Screens can be carried out to assess the effectiveness of the interventions.

Ergonomics Live: How a Floor Walk Delivered Immediate Impact

The Challenge

A technical team operates in a highly controlled indoor environment, undertaking a combination of intensive screen work and physical tasks involving delicate materials.

Despite having adjustable desks, ergonomic seating, regular DSE assessments and manual handling training, management wanted an independent review to ensure that workstation setups and working habits had not drifted over time.

Our Approach

Osmond Ergonomics & Wellbeing delivered a half-day Ergonomics in Practice Floor Walk, combining:

  • A practical workshop on posture, fatigue and workstation setup
  • One-to-one workstation reviews carried out in the live working environment

Advice was tailored to the team’s specialist equipment, space limitations and physical demands.

The Impact

Out of 14 staff, approximately 50% of workstations were adjusted on the day.

These small but critical changes, including chair height, screen position, and input device placement, immediately reduced strain and improved comfort. The session also refreshed awareness of good working habits, helping prevent the slow return of poor posture that leads to musculoskeletal issues.

Client Feedback

“The session was perfectly pitched for the team. The preparation beforehand made it highly relevant, which is why the team were so engaged.”

Why This Matters

Even in well-managed workplaces, ergonomic drift is common. A simple floor walk delivers quick, measurable improvements that protect wellbeing, reduce injury risk, and boost productivity.

As many services move towards virtual delivery for speed and convenience, this case also highlights the enduring value of being physically present in the working environment. Observing people at work and providing live, individualised feedback allows for nuanced, practical adjustments that simply cannot be replicated remotely.

That’s what makes our floor walking service so valuable and impactful for both individuals and organisations.